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Business & finance courses
Beginner friendlyThis business communication course teaches you to write and speak so people understand you the first time. You'll turn a rambling request into one clear ask, cut a dense staff notice to half its length, write a briefing note a director can act on in a minute, chair a meeting that ends with owners and dates, and give a short presentation calmly, in the room or on a video call.
Course overview
This course covers the communication that fills a working week: planning any message around its reader, plain English, emails, calls and chat, briefing notes and reports, meetings, presentations and the difficult messages you'd rather put off. You start by recording where you are now, and finish by redoing it, so you can hear exactly how far you've come.
By the end you can write emails that get answered, documents that put the answer first and meetings that end with actions people follow, and you can stand up and present without dreading it. It suits anyone whose emails get skimmed or whose ideas get lost in meetings, from new office managers to graduates. All you need is comfortable everyday English.
Free course guide
Every module and what it covers, the price, how you're assessed and where the course can take you.
10-page PDF, free
Curriculum
An indicative outline of the modules and what each covers. Work through them in order, at your own pace.
Key benefits
Everything you need to learn the skill, prove it and put it to work.
Getting started
There is no application, no waiting for a start date and no sales call in the way.
Pay once. Instant access, yours for life.
Career outcomes
Anyone can write 'excellent communication skills' on a CV. A portfolio of real work samples lets you show it instead of claiming it, and the certificate backs it up.
Source: National Careers Service (gov.uk), September 2026.
An example of the certificate for the Certificate in Business Communication.
If your everyday English is still growing, a general English course is the better first step. If the real challenge is managing people, from one-to-ones to feedback, take Leadership & People Management instead. And if what you mainly want is better slides, Microsoft PowerPoint goes much deeper on the software.
A course advisor will talk it through with you free, and will say so if a different course fits your goal better.
Good to know
Writing, speaking and presenting at work. You learn to plan any message around its reader, write plain English, write emails that get answered, keep calls, chat and handovers clear, write briefing notes that put the answer first, plan and chair meetings, build a short presentation and deliver it calmly, and handle refusals, pushback and bad news. It finishes with every message for one workplace change, and a redo of the email and recording you made on day one.
Yes. It starts with the basics, like putting your point first and cutting jargon, and builds up to meetings and presentations. You need no training, just comfortable everyday English.
Yes, as long as your everyday English is comfortable. The course is about clarity and structure, not grammar drills, and it covers how British understatement can sound to colleagues from other countries.
No. A free email account, Word or Google Docs, PowerPoint or Google Slides and the free version of Teams, Zoom or Meet are enough. PowerPoint for the web includes Speaker Coach, which the course uses to help you rehearse.
No. Writing is a big part of it, from plain English to emails and briefing notes, but calls, meetings and presentations get the same hands-on treatment, because so much workplace communication happens out loud.
No. The practice tasks are set in a fictional UK events company, so you never need anything confidential from your own work. For the final project you can use a real change from your job instead, anonymised and cleared with your manager first.
No. You practise speaking privately, at your own pace, and your final presentation can be voice over slides with the camera off. By the time you present for real, you've done the hard part several times.
Yes. Pass the final assessment and you get an OBA certificate of completion that an employer can verify online. It isn't a professional qualification or an English language exam. The portfolio of work samples you build is the other half of the proof, and it gives you real examples to talk through at interview.
Download the free info pack first. It walks you through every module, what you'll build and what you need before you start, so you can enrol knowing exactly what you're getting. If you'd like to talk it through, get in touch and we'll help you choose.
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Free info pack
Every module, the price, how you're assessed and where it can take you. Yours free, and it opens straight away.
Takes 30 seconds
