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Business & finance courses
Beginner friendlyThis business analyst course teaches you to work out what an organisation really needs, then write it down so it gets built. On one realistic case, a housing association whose repairs keep sending contractors back twice, you'll interview the people involved, map how the work really flows, find the root causes in the repairs log and write the requirements, user stories and test scripts that turn a recommendation into change that sticks.
Course overview
This course takes one analysis from the first email to tested change. You read the organisation, interview and observe the people doing the work, map the process as it really runs, find out why it fails and take options to a decision. Then you write the requirements, model the data, build a backlog in Jira and follow it through supplier demos to user acceptance testing.
By the end you can turn 'we need an app' into evidence, a better process and requirements a supplier can price and a team can build. It suits super users and team leads who already sit between the business and IT, career changers heading for analyst roles and project people tired of unclear requirements. You don't need a technical background.
Free course guide
Every module and what it covers, the price, how you're assessed and where the course can take you.
10-page PDF, free
Curriculum
An indicative outline of the modules and what each covers. Work through them in order, at your own pace.
Key benefits
Everything you need to learn the skill, prove it and put it to work.
Getting started
There is no application, no waiting for a start date and no sales call in the way.
Pay once. Instant access, yours for life.
Career outcomes
Every organisation that changes a process or buys a system needs someone to work out what it really needs. Your process map, requirements and backlog show an interviewer how you think when the brief is vague.
Source: National Careers Service (gov.uk), September 2026.
An example of the certificate for the Certificate in Business Analysis.
If you'd rather answer questions with data than work out how a business runs, take Excel for Data Analysis instead. And if you'll be the one steering schedules, budgets and delivery, Project Management is the better place to start.
A course advisor will talk it through with you free, and will say so if a different course fits your goal better.
Good to know
One analysis, start to finish, on a housing association whose repairs service keeps sending contractors back twice. You read the organisation and agree terms of reference, interview and observe the people doing the work, map the process as it really runs, find the root causes and take options to a decision. Then you write and prioritise requirements, model the data, build a user story backlog in Jira and see the change through supplier demos to user acceptance testing. A capstone brief of your choice brings it all together.
No. Business analysts translate between the business and technical teams, and you learn to do it from the business side. Good questions, plain English and a clear diagram are the main tools, and the one pivot table the course uses is taught step by step.
No. draw.io, Excel for the web or Google Sheets, the free plans of Jira and Confluence and a free AI assistant cover everything. The diagramming skills carry straight over to Visio, Lucidchart and Miro.
A business analyst works out what an organisation needs and writes it down so it gets built. A data analyst answers questions with data. If the second sounds more like you, start with Excel for Data Analysis, or the Data Analyst Bundle if you want the whole path.
No. You practise every technique on the housing association case, so there's always something to work on. For the capstone you choose a brief, such as a building society re-keying mortgage documents or a retailer whose returns work differently in shops, online and by courier, or bring an anonymised problem from your own work.
It's self-paced, so you set the speed. Most of the learning happens in the practice tasks, which take longer than the lessons, so steady weekly sessions work better than a weekend sprint. You keep lifetime access, so there's no deadline.
Yes, if you put the work in. You finish with process maps, a requirements specification, a Jira backlog and a capstone case you can walk an interviewer through. The certificate shows you finished, and work you can explain is what starts the conversation.
Yes. Pass the final assessment and you get an OBA certificate of completion that an employer can verify online. It isn't a BCS or IIBA certification and it isn't exam preparation for one, though the course explains those routes and the business analyst apprenticeship. Your process improvement case and requirements specification give an employer something concrete to look at.
Download the free info pack first. It walks you through every module, what you'll build and what you need before you start, so you can enrol knowing exactly what you're getting. If you'd like to talk it through, get in touch and we'll help you choose.
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Free info pack
Every module, the price, how you're assessed and where it can take you. Yours free, and it opens straight away.
Takes 30 seconds
