Tell us what's wrong and we'll put it right. Email hello@oba.uk or use the contact form, and a real person replies within 1 working day.
Try the quick fixes first
Most problems with a video or a lesson come from the browser rather than the course. These quick fixes sort the common ones in a couple of minutes.
Tell us what happened
Find your order number. It starts OBA- and it is in the subject line of your receipt email and under Purchases in your account settings.
Email hello@oba.uk, or use the contact form and choose An order or payment.
Tell us the course, the lesson and what you saw. A screenshot helps us fix it faster.

What happens next
We reply within 1 working day, usually sooner, and we fix it. A mistake in a lesson gets corrected for everyone who takes the course, and we'll tell you when it's done.